Cambridge, Massachusetts

Managed IT Services in Cambridge, MA

Prevvi is headquartered in Harvard Square, so for Cambridge businesses an engineer can walk over. The helpdesk answers in minutes, and a security baseline comes standard.

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Overview

IT support that is close by

Cambridge fits a lot of demanding technology into a few square miles. There are life sciences labs around Kendall Square, professional firms around Harvard Square, and startups in between. Prevvi runs managed IT from an office at 1 Mifflin Place in Harvard Square, so on-site help in Cambridge is a short walk or a quick drive, not a dispatch from another state. The engineer on your ticket works down the street, so a problem that needs hands gets them quickly.

Most support happens remotely and quietly. That covers 24/7 monitoring, regular patching, and the helpdesk, along with a security baseline of multi-factor authentication, email and endpoint protection, and continuous monitoring. When hardware fails, a lab moves, or a new office opens, an engineer comes on site. We keep the stack lean and write everything down, so the next person to look at your setup can follow it.

We work with the platforms Cambridge businesses already run, including Microsoft 365, Azure, AWS, and Google Workspace. For regulated industries we align environments with the compliance expectations that apply, including GxP for life sciences. Where it makes sense, we add AI and workflow automation, built around your own processes instead of a template.

What's included

What we do for Cambridge businesses

24/7 Monitoring & Helpdesk

We catch issues early and answer every ticket against defined response and resolution targets. An engineer is close enough to visit.

Cybersecurity Baseline

MFA, email and endpoint protection, and continuous monitoring come standard, not as an upsell.

Cloud & Microsoft 365

We design secure, reliable cloud, network, and Microsoft 365 environments for hybrid teams.

On site

Around Cambridge

Our office is in Harvard Square, so walking distance is real. Law and advisory practices, publishers, small studios, and startups around the square can have an engineer in the room without booking a trip. A printer that will not behave or a partner locked out before a meeting gets handled by someone who can walk over.

Kendall Square and the MIT corridor are a quick Red Line ride or drive away. Labs and research teams there need things an ordinary office does not: instrument computers that cannot be patched on a whim, shared workstations, and data that needs careful handling. We plan changes, document them, and align the environment with GxP expectations where your work calls for it.

Central Square and Porter Square have a mix of small offices, studios, and shops, and Alewife has the office parks and lab buildings at the northwest edge of the city. Staff who work from home or split the week get the same monitoring, patching, and helpdesk coverage as the people at the office.

  • Harvard Square
  • Kendall Square
  • Central Square
  • Porter Square
  • Alewife
FAQ

IT support in Cambridge: common questions

Yes. Prevvi is headquartered at 1 Mifflin Place in Harvard Square, so on-site support anywhere in Cambridge is local. Most day-to-day work happens remotely, and an engineer comes on site when hands-on work is the faster fix.

Life sciences and biotech around Kendall Square, law and professional services firms, real estate, finance teams, and growing startups. We align each environment with the compliance standards its industry expects, including GxP for regulated research.

Our median response is 15 minutes, and every ticket carries defined response and resolution targets. Critical issues are triaged first.

Pricing is scoped per environment after a free assessment, based on headcount, devices, cloud setup, and compliance needs. The assessment documents your gaps first, so you only pay for what your business needs.

Yes. Lab environments have instrument computers, shared workstations, and data moving between them, and they need changes planned rather than pushed. We manage endpoints and updates on a documented schedule, protect shared machines, and align the environment with GxP expectations when your work requires it. Our life sciences page and case studies show what that looks like.

That describes most of the teams we support: businesses with roughly 5 to 100 people and no internal IT department. We handle laptops, accounts, security, and the helpdesk, and we set things up so adding a new hire is a routine task instead of a project. A free assessment is the first step.
Related

Explore related pages

Talk to the IT team down the street.

Book a free assessment. We document the gaps in your security, cloud, and support setup and show you what better looks like.

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