Boston, Massachusetts

Managed IT Services in Boston, MA

We are a managed service provider for Boston businesses in Back Bay, the Seaport, the Financial District, and Longwood. We come on site from our Cambridge headquarters and work remotely wherever your team is.

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Overview

A Boston IT company that answers

Boston has no shortage of IT companies. A managed service provider that picks up the phone, shows up on site, and treats security as a baseline instead of an add-on is harder to find. Prevvi is headquartered in Cambridge, just across the river, and supports Boston offices on site and remotely. We keep the stack lean and write everything down, so you know what you have and who is responsible for it.

Every Boston engagement starts from the same foundation. That means 24/7 monitoring and alerting, a helpdesk with defined response and resolution targets, regular patching, and a security baseline of multi-factor authentication, email and endpoint protection, and continuous monitoring. Backups come with tested recovery, so an outage is a recovery exercise instead of a crisis. From there we keep tightening the environment as your firm changes.

Companies in the city run on a wide mix of platforms. We design and manage cloud, network, and Microsoft 365 environments for hybrid teams, work across Azure, AWS, and Google Workspace, and add AI and workflow automation where it removes manual work. You end up with fewer vendors to call and one team accountable for your technology.

What's included

What we do for Boston businesses

24/7 Monitoring & Helpdesk

We watch for problems around the clock and answer every ticket against defined response and resolution targets.

Cybersecurity Baseline

MFA, email and endpoint protection, and continuous monitoring come standard on every engagement.

Cloud & Microsoft 365

We build cloud, network, and Microsoft 365 environments to be secure and supportable from any office or home.

On site

Around Boston

Downtown, the Financial District and Back Bay hold much of the city’s professional services work: law firms, advisories, funds, and accounting practices. Those firms carry confidentiality and regulatory obligations, so we align environments with the standards their industry expects and keep the documentation current. Our law firm and finance pages go deeper on that.

The Seaport and South Boston have newer office buildings and growing companies, many of them hybrid. Staff split the week between the office, home, and a client site, so we manage devices and accounts to be secure and supportable from anywhere, not only from behind an office network.

Longwood and Fenway sit around the Longwood Medical Area, a district of hospitals, medical schools, and research institutions. If your office is there or nearby, you get the same on-site coverage as any other Boston neighborhood, and staff working somewhere else get remote coverage.

  • Back Bay
  • Seaport
  • Financial District
  • Longwood
  • Fenway
  • South Boston
FAQ

IT support in Boston: common questions

Yes. Our headquarters is in Cambridge, a short ride across the river from downtown Boston, so on-site visits are routine. Most day-to-day work happens remotely, and an engineer comes to your office when hands on a device is the faster fix.

Law firms, financial services teams, real estate firms, and life sciences companies, along with growing professional services businesses. We align each environment with the compliance standards its industry expects. That work supports your own obligations; it does not replace them.

Our median response time is 15 minutes, wherever the ticket comes from. Each request carries its own resolution target, and anything that stops a Boston team from working is triaged first.

Pricing is scoped to your environment after a free assessment. Headcount, devices, cloud setup, and any compliance requirements drive the number, and the assessment documents your gaps first so the quote covers only what you need.

Prevvi is a managed service provider headquartered in Cambridge that serves Boston businesses on site and remotely. We run day-to-day IT end to end: monitoring, helpdesk, patching, security, backups, and cloud, with defined SLAs on every ticket.

No. Prevvi has one office, at 1 Mifflin Place in Harvard Square, Cambridge. Boston is part of the area we serve: an engineer travels to you when the work needs hands, and everything else is handled remotely.

Yes. Some clients hand over IT completely, while others keep their own people and bring us in for monitoring, the helpdesk, security, or a specific project. The assessment settles who owns what, so nothing falls between the two teams.
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Ready for IT that shows up?

Book a free assessment. We write down the gaps in your Boston environment and show you what a better setup looks like.

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