Somerville, Massachusetts

Managed IT Services in Somerville, MA

Somerville is next door to our Cambridge headquarters. Businesses around Davis Square, Union Square, and Assembly Row get on-site support and a helpdesk that answers in minutes, with security that comes standard.

Book a free assessment All locations
Overview

Next door to our headquarters

Somerville is dense and walkable, with small companies spread between Davis Square, Union Square, and Assembly Row: studios, startups, labs, food businesses, and professional offices. Prevvi is headquartered in neighboring Cambridge, so on-site support in Somerville is minutes away instead of a long dispatch.

Most of the teams we support have between 5 and 100 people and no internal IT department. Nobody on staff owns the network, the laptops, or the security settings, so someone ends up handling them on the side. We take that work over, which lets the people who run your business get back to running it.

Behind that is the baseline we run for every client. It includes 24/7 monitoring, regular patching, a helpdesk, and a security setup of multi-factor authentication, email and endpoint protection, and continuous monitoring. We design cloud, network, and Microsoft 365 environments for hybrid teams, and we add AI and workflow automation where it removes manual work.

What's included

What we do for Somerville businesses

24/7 Monitoring & Helpdesk

A helpdesk for teams with no IT person. Every ticket is answered against defined response and resolution targets.

Cybersecurity Baseline

MFA, email and endpoint protection, and continuous monitoring, sized to a small team and never sold as an extra.

Cloud & Microsoft 365

We set up accounts, email, files, and devices once, keep them tidy, and make them easy to extend as the team grows.

On site

Around Somerville

Davis Square and Porter Square sit on the Red Line north of Harvard Square, with small offices, studios, and shops around the restaurants and the music venues. Many teams there are small enough that IT has never been anyone’s full-time job, which is where a managed helpdesk helps most.

Union Square has changed quickly, with new office and lab space opening beside long-established workshops and food businesses. East Somerville has its own mix of small firms along its main streets. We cover both. Whether it is a new space, a move, or a growing team, we plan the work with you, build it, and document what we built.

Assembly Row is a larger, planned district of offices, retail, and restaurants beside the Mystic River and the Orange Line. An office there may span several rooms or floors, with shared networks, guest Wi-Fi, and staff who split time between the office and home. We design the network and device management around that.

  • Davis Square
  • Union Square
  • Assembly Row
  • Porter Square
  • East Somerville
FAQ

IT support in Somerville: common questions

Yes. Somerville borders Cambridge, where our headquarters is, so an engineer can reach Davis Square, Union Square, or Assembly Row quickly. Routine work is handled remotely; we come to you when a device, a network closet, or a move needs hands.

Life sciences teams, law and professional services firms, real estate, finance, and the small businesses and startups that make up much of Somerville. Every environment is aligned with the compliance standards that apply to its industry.

The helpdesk median response is 15 minutes, and every ticket has defined response and resolution targets. An outage is looked at before anything routine, and our Cambridge office is a short drive away when a device needs hands.

Pricing starts from a free assessment of your environment. We look at headcount, devices, cloud setup, and compliance needs, document the gaps, and quote against that, so a small team is not priced like a large one.

Yes. Most of our clients are businesses with roughly 5 to 100 staff and no full-time internal IT. The security baseline, monitoring, and helpdesk are the same at every size; the scope is sized to your environment.

Yes. A new space needs a network, Wi-Fi, device setup, accounts, and security in place before anyone sits down, and a move can quietly break all of them. We plan the work with you, document what we build, and an engineer is on site to set it up.
Related

Explore related pages

IT support from the team next door.

Book a free assessment. We look at your network, security, and support setup, write down the gaps, and show you what better looks like.

Book a free assessment All locations